LYNA, L.; PRASETYO, S. I. . Pengaruh Website Quality, Customer Experience, dan Service Quality Terhadap Loyalitas Pelanggan Online Shop Lazada di Kota Surakarta. INVEST : Jurnal Inovasi Bisnis dan Akuntansi, [S. l.], v. 2, n. 1, p. 53-63, 2021. DOI: 10.55583/invest.v2i1.133. Disponível em: http://www.journal.al-matani.com/index.php/invest/article/view/133. Acesso em: 5 jul. 2025.